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VoIP Telephony

Your Phone System, Finally Modern

Cloud phones that work at the desk, on the laptop and on the cell — with the fax line your insurance company still uses, and text messaging your customers actually answer.

One numberDesk, laptop & cell
FaxCloud fax included
SMSText from your business number
10+ yearsTampa, FLEnglish & Español
VoIP Telephony
Phone system — liveAll extensions up
0missed calls today100% answered
Call routed: IVR → front deskMain number · 10:42Answered
Fax received → delivered to emailFax · 09:58Delivered
New seat being provisionedExt. 108 · in progressProvisioning
What's included

Everything a business phone system should do in 2026

Your number follows you, your faxes arrive as email, and every call gets answered or routed — never lost.

All of it, one monthly plan
Cloud Phone SystemDesk phones, softphone and mobile app on one extension — answer anywhere.
Cloud FaxSend and receive fax as email. Keep the number, drop the analog line.
SMS & MMSText from the business number — customers answer texts they never answer as calls.
Auto-Attendants & IVRRouting, business hours, holidays, and voicemail delivered to email.
Call ReportingWho called, who answered, who was missed, and how long they waited.
Number PortingKeep every existing number — cutover planned so the phones never go dark.
How it works

From old phone closet to cloud, without going dark

Four steps, and you always know which one you're in.

01
PlanNumber inventory, call flows, who answers what and when.
02
ConfigureExtensions, IVR, apps and devices set up and tested before cutover.
03
Port & Cut OverNumbers ported on a planned date — the phones never go dark.
04
SupportChanges, new seats and reporting handled in your monthly plan.
Simple pricing

Three plans, one simple bill

Every plan is priced per seat, per month, and supported by the same team that runs the rest of your IT. Pick the level that matches how your business uses the phone — and change it as you grow.

Get your plan quote
EssentialCloud calling on desk, laptop and cell, voicemail to email, and business-hours routing.
BusinessEverything in Essential plus cloud fax, business SMS, auto-attendant/IVR and call reporting.
AI ReceptionistEverything in Business plus an AI receptionist that answers 24/7, books appointments and hands off to your team.
No surprise invoicesThe number you agree to is the number you see each month.
Part of your IT department

One partner, one roof

Everything below is run by the same team that answers your calls.
What we work with
Cloud PBXSoftphone AppsCloud FaxBusiness SMSIVR & Ring GroupsE911
FAQ

Questions we get a lot

Yes — every number ports over. The process typically takes 2–4 weeks, and we schedule the cutover so there is no downtime: your old line keeps ringing until the moment the new one takes over.

BUSINESS PHONE

Business Phone plans

A cloud phone system for your whole office — one extension per person, with its own direct number, working everywhere they work. Three plans, month to month.

How the pricing works

You pay per person, not per device. Each person gets an extension with its own direct number, and that extension works at the same time on their desk phone, their computer app, the browser and their cell. All four ring together and you don't pay four times for the same person.

2-extension minimum
01

Essential

2-extension minimum
$21.99per extension / month

The business still on traditional phone service or a physical PBX in a closet, looking for a clean way out. Offices of two to ten people.

Unlimited calling to the U.S. and Canada
Desk phone, computer, browser and cell on the same extension
One direct number per person, included
Text messaging from your number
Voicemail delivered to your email
Business-hours call routing
Transfer, forwarding and three-way calling
Simultaneous ring on all your devices
Automatic cell failover if your internet goes down
Cloud fax — one fax number included per company, send and receive as email, keep your current number
Porting of your existing numbers
E911 with registered address
02
Most chosen

Business

2-extension minimum
$27.99per extension / month

Clinics, law firms, accountants and any office that needs a menu routing callers to the right department, call recording, and reports on what's coming in.

Everything in Essential, plus
Auto-attendant menu with business-hours and holiday greetings
Ring groups by department
On-demand call recording
Voicemail transcription — read the message instead of listening to it
Spam call detection
Call reporting — volume, missed calls and peak hours
Microsoft 365 and CRM integration
Video meetings up to 25 participants
TLS/SRTP encryption and BAA available
03

Team

10-extension minimum
$25.99per extension / month

The office of ten or more people that wants the full Business plan on every desk at a better rate. Same features, lower price per extension.

Everything in Business, at a volume price
All Business features included — no differences
$25.99 per extension once you have 10 or more
Add extensions any time at the same price
Ideal for offices of 10 to 50 people

Additional number — $2.50 per number / month. Every extension already comes with its own direct number. This one is for an extra fax number, an additional main number, or a local number for a second location.

Prices shown do not include taxes or regulatory fees. Florida law requires the communications services tax and the E911, FCC and USF charges to be itemized separately on your invoice.

Need every call answered, even after hours?

Add the AI Receptionist to any AlbeTech phone plan for $79 a month per company — instead of $99 on its own. One receptionist for the whole office, 24/7, in English and Spanish.

See the AI Receptionist

Compare the phone plans

FeatureEssentialBusinessTeam
Minimum extensions2210
Price per extension / month$21.99$27.99$25.99
Devices per extensionAllAllAll
Unlimited calling to the U.S. and Canada✓✓✓
Direct number per personIncludedIncludedIncluded
Text messaging from your number✓✓✓
Voicemail to email✓✓✓
Automatic cell failover✓✓✓
Fax number with fax-to-email1 included1 included1 included
Number porting and E911✓✓✓
Additional number$2.50$2.50$2.50
Auto-attendant menu—✓✓
Ring groups by department—✓✓
Call recording on demand—✓✓
Voicemail transcription—✓✓
Spam call detection—✓✓
Call reporting—✓✓
Microsoft 365 and CRM integration—✓✓
Video meetings up to 25 participants—✓✓
AI Receptionist (per company)+$79 / month+$79 / month+$79 / month

Also available for your phone system

Options we set up on request — ask about them in your free phone bill review.

Phone inside Microsoft Teams

Call and receive from inside Teams, with your business number and the same extension. For teams already living in Microsoft 365.

Advanced messaging

A number shared across several people, appointment-reminder campaigns and list sends. For the practice that sends confirmations every day.

No long-term contracts. Every plan is month to month.

Onboarding is scoped with you — documenting your environment, deploying the tools, cleaning up what needs it, and setting your security baseline. We define it together in your free assessment.

Microsoft 365 licenses can be included in your plan or arranged the way that works best for you — we go over it in your assessment.

Structured cabling, cameras, access control, websites, custom software and mobile apps are quoted per project. The quote is the price, with no surprise charges at the end.

Everything we document belongs to you. If you ever leave, we hand it all over: documentation, accounts and access.

Always free: initial assessment of your technology and operation, review of your current phone bill, security baseline review.

A phone system that keeps up with you

Get a free phone bill review and a per-seat quote.

support@albetechsolution.com·Tampa, FL
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Business VoIP Phone Systems Tampa | Cloud Fax & SMS - AlbeTech | AlbeTech Solution